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Right of Withdrawal
Last updated: 9 April 2026
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
Withdrawal Period
The withdrawal period is 14 days from the day:
- you received the goods, or
- a third party (other than the carrier) received the goods on your behalf.
How to Withdraw
To exercise your right, send a clear statement to:
Name: Cecilia Liermann Address: Lauterbacher street 66 Volklingen 66333 Germany Email: info@threadofgraceofficial.com
You may use the sample withdrawal form, but it is not required.
Effects of Withdrawal
If you withdraw:
- We will refund all payments received
- Refunds are issued within 14 days
- Refunds use the same payment method as the original transaction
We may withhold the refund until we receive the returned goods.
Return Shipping
You bear the direct cost of returning the goods.
Exclusions
The right of withdrawal does not apply to:
- Custom‑made items
- Hygiene products once unsealed
- Digital goods after download
